Get in touch

We actually respond.

Whether you’re a shop owner with a question, a new customer getting started, or running into an issue mid-shift — we’re here.

Reach us

General inquiries

Questions about WiQ, partnerships, or press.

Support

Technical issues or account help. Include your shop name and what you’re seeing.

New shops

Tell us about your setup and we’ll walk you through it.

Privacy & security

Data requests or security concerns.

We typically respond within one business day. For urgent issues during business hours, add “Urgent” to your subject line and we’ll prioritize it.

Support hours: Monday – Friday, 9 am – 6 pm ET

📍 Pittsburgh, PA